Loyalty Club & Referrals
THE KIND CLUB
How the new Kind Club works
OUR KIND REWARDS
SHARE WITH YOUR FRIENDS
Creating an Account
If you created an account when you placed an order, great news you're already part of the Loyalty Club. If you haven't yet created an account you can here. You will only start to earn points once you have created an account. If you already had an account prior to the new Loyalty Club, we have automatically given you 50 points.
To earn Points, make sure you're logged into your account first. Then click "Ways to earn" and select one of the earning options.
Click here to redeem your Points. This will show the Points you have available to redeem. Click "redeem" and then press "apply code". This will apply the Points to your qualifying order which will show on the checkout page under "discount".
Loyalty Club Points can only be redeemed against one-time purchase orders, not gift cards (Points can be earned by the recipient of the gift card when they spend it).
It is not possible to apply a discount code and redeem Loyalty Points at the same time. If you apply your Points in such a case, they will not be redeemed but may be deducted from your account. If this happens, let us know and we can re-credit them to your account.
One Loyalty Reward can be applied to each qualifying order; multiple Points cannot be aggregated and redeemed against one order. Points are not earned on shipping.
Refer A Friend
If you have any questions, you can email us anytime at firstname.lastname@example.org and we'd be happy to help.